Why Not Taking Sides Can Sometimes Cause More Harm Than Good

Rethinking Neutrality in Couples Therapy

As a licensed marriage therapist in New York State, I know that many couples therapists are challenged by the ethical question of neutrality in marriage counseling.

Many couples enter couples counseling with the expectation that the therapist should remain neutral, not take sides, listen equally to both partners, and help them find some kind of middle ground. In many situations, this is exactly what is needed. Both partners deserve a safe space where they can express themselves, feel heard and respected, and trust that the therapist has not already decided who is right and who is wrong.

Couples therapy is not a courtroom, and the therapist should not become a judge whose role is to determine who wins the argument.

However, there is an important difference between being fair and being neutral. While a couples therapist needs to understand the experience of both partners, strict neutrality can sometimes unintentionally support patterns that are unhealthy or even harmful.

Imagine a relationship where one partner attempts to communicate with respect while the other repeatedly uses blame, contempt, control, intimidation, or emotional abuse. If the therapist treats both partners as equally responsible simply in the name of neutrality, the person who is being hurt may feel even more silenced, while the person causing the harm may never be asked to truly examine their behavior.

Fairness does not always mean standing exactly in the middle. Sometimes fairness requires having the courage to recognize what is actually happening.

Understanding the Relationship Dance Without Excusing Harmful Behavior

Most relationship problems do not develop because one person is entirely good and the other entirely bad. Relationships are systems in which each partner affects and is affected by the other, and over time couples develop repetitive emotional patterns that can become very difficult to escape.

One partner may feel disconnected and begin pursuing the other for reassurance, attention, or affection. The other partner experiences the pursuit as criticism or pressure and begins withdrawing. The more that person withdraws, the more anxious and demanding the pursuing partner becomes, which causes even more withdrawal. Eventually, both partners become convinced that the other person is creating the problem.

In situations like this, it would be simplistic for a therapist to decide that one person is right and the other is wrong. The real work is helping the couple understand the dance they have created together and recognize how each person’s reactions reinforce the reactions of the other.

Yet understanding the cycle does not mean that everything happening within that cycle is equally healthy or equally destructive. A person may be triggered by their partner, but being triggered does not justify screaming, humiliating, threatening, manipulating, or intimidating them.

Understanding where behavior comes from is important, but understanding should never become an excuse for avoiding responsibility.

When Neutrality Isn’t Loving

At its best, couples therapy is about creating a space of healing, honesty, growth, and love. And in this sense, love is not neutral. Love cares about what happens. Love protects what is valuable. Love encourages responsibility, and sometimes love requires us to speak up when something is causing harm.

When therapists become too attached to neutrality, they may avoid important truths in the relationship. One partner may need significantly more support because they have lost their voice. Another may need to be challenged because their anger, defensiveness, dishonesty, or controlling behavior is preventing emotional safety.

If we insist on treating both sides identically, we may create something that appears balanced on the surface while being profoundly unbalanced underneath.

There is a difference between saying something your partner does not want to hear and degrading your partner. There is a difference between asking for reassurance and controlling someone. There is a difference between needing emotional space and withdrawing as punishment. There is a difference between making a mistake and repeatedly deceiving someone.

A therapist needs to be willing to recognize these distinctions and name them.

Personal Responsibility Is Essential for Change

One of the central principles I emphasize in my work is personal responsibility. When our attention is constantly focused on what our partner is doing wrong, we have very little power because we cannot directly control another human being. Our greatest power begins when we become curious about ourselves and ask, What am I contributing to this dynamic, and what can I do differently?

This question is not about blame. It is about empowerment.

When people recognize their contribution to a relationship pattern, they gain the ability to change something. Yet personal responsibility needs to be genuine rather than artificially distributed. Asking both partners to take responsibility does not mean automatically assigning 50 percent of the responsibility to each person.

Sometimes one partner needs to take considerably more responsibility for a particular situation. True balance is not always 50/50. It is about helping each person show up with greater integrity, awareness, compassion, and care.

Infidelity Is a Powerful Example

Infidelity demonstrates particularly well why strict neutrality can interfere with healing.

An affair rarely occurs in a psychological vacuum. The relationship before the affair may have contained emotional distance, sexual dissatisfaction, unresolved resentment, loneliness, or poor communication. Eventually, it may be important for both partners to explore how they participated in creating the relationship that existed before the betrayal.

However, relationship difficulties and responsibility for an affair are not the same thing.

The person who made the decision to violate the agreed-upon boundaries of the relationship needs to take responsibility for that decision. If the betrayed partner is immediately told, “You both contributed to this,” they may understandably experience therapy as blaming them for their own betrayal.

There is a time to explore relationship dynamics and a time to focus on accountability, and the order matters. Initially, the betrayed partner may need validation, emotional safety, transparency, and reassurance, while the partner who had the affair may need help tolerating guilt, shame, defensiveness, and their partner’s pain without escaping responsibility.

Later, as greater stability develops, the couple can examine their relationship together and begin asking what each person needs to change in order to create something healthier.

Both partners have work to do, but they do not necessarily have the same work to do.

The Couple Brings Their Relationship Into the Therapy Room

Couples do not leave their relationship patterns outside the therapist’s office. They bring them directly into the room.

A partner who dominates conversations at home may dominate the therapy session. Someone who avoids conflict may become quiet and agreeable. A person who becomes defensive whenever their partner expresses disappointment may immediately explain, rationalize, blame, or counterattack. Someone who has learned to surrender their voice to maintain peace may do exactly the same thing in front of the therapist.

These moments provide valuable information because the therapist can actually observe the relationship dynamic rather than simply hear about it.

Yet observing is not enough. Sometimes the therapist needs to interrupt the process, slow someone down, ask one partner to allow the other to finish, identify contempt or defensiveness, or challenge someone who repeatedly dismisses their partner’s emotional experience.

To the person being challenged, this may temporarily feel as though the therapist is taking sides. But protecting a healthy process is very different from choosing one person over another.

Validation Does Not Mean Agreement

Another important distinction in couples counseling is between validation and agreement. People often confuse the two and believe that validating their partner means admitting that their partner is right.

That is not what validation means.

We can understand why someone became angry while still recognizing that the way they expressed their anger was destructive. We can understand why someone needed distance while challenging the way they emotionally disappeared for days. We can understand why betrayal created fear and mistrust while helping the betrayed partner recognize that permanent surveillance cannot become the foundation of a healthy relationship.

This is where therapy becomes more sophisticated than simply determining who is right.

We can validate emotions while challenging behaviors, have compassion for someone’s history while expecting responsibility in the present, and understand why someone developed certain defenses without allowing those defenses to continue damaging the relationship.

Standing for What Matters

At spiral2grow Marriage & Family Therapy, I believe in something deeper than simply maintaining neutrality. I believe the therapist has an ethical responsibility to stand for what promotes healing, respect, emotional safety, and growth within the relationship.

This means supporting compassion and understanding while also encouraging honesty and personal responsibility. It means helping partners communicate with respect and kindness, while being willing, when necessary, to identify behavior that is simply not acceptable.

I do not believe that taking a stand for these principles means taking sides against one of the partners. Instead, it means taking the side of what makes a healthy relationship possible.

The therapist can stand for honesty when there is deception, respect when there is contempt, emotional regulation when anger becomes destructive, boundaries when one person becomes intrusive or controlling, vulnerability when defensiveness dominates, and personal responsibility when blame has become the primary language of the relationship.

I think of this as a compassionate and ethical approach to couples counseling. Compassion without honesty is incomplete, and honesty without compassion can become harsh and judgmental. Effective therapy needs both.

Compassion Without Accountability Is Not Enough

People usually have understandable reasons for becoming who they are. Anger may protect vulnerability, withdrawal may protect someone from feeling overwhelmed, control may develop from fear, and defensiveness may have been learned in an environment where making mistakes felt dangerous.

Understanding these origins can help people become less judgmental toward themselves and each other, which is an important part of healing.

But compassion without accountability can become enabling.

If we use someone’s childhood, trauma, fear, or insecurity to excuse harmful behavior, we may understand the person better without helping them change. Real compassion sometimes requires loving confrontation because growth requires seeing ourselves more clearly, including the parts of ourselves we would prefer not to see.

The therapeutic message can essentially become: I understand why you developed this way, I have compassion for what you experienced, and at the same time, you are responsible for what you do with it now.

Love Isn’t Always 50/50

Good couples therapy does not require every session to feel perfectly balanced. There may be moments when one partner needs significantly more support because they are deeply hurt or have difficulty speaking for themselves, while the other needs a loving but firm challenge to recognize how their behavior is affecting the relationship. At another point in therapy, those positions may reverse.

The goal is not mathematical equality. The goal is helping both people become more conscious and capable of creating the relationship they say they want.

For me, the therapist’s deeper loyalty is not to one partner against the other but to the health of the relationship and, ultimately, to the well-being of both individuals within it.

That requires compassion, curiosity, emotional sensitivity, clinical skill, and sometimes courage—the courage to identify unhealthy patterns, interrupt destructive interactions, challenge avoidance, validate genuine pain, and say what needs to be said even when it is uncomfortable.

We want to help couples move from conflict toward connection, but meaningful connection cannot exist without truth.

Sometimes the therapist needs to remain neutral and help partners understand two legitimate but different perspectives. Sometimes the therapist needs to help both people recognize the cycle they have created together. And sometimes the therapist needs to clearly say that a particular behavior is hurting the relationship and needs to change.

The goal of couples counseling is not to decide who wins and who loses. It is to help two people become more conscious of themselves and each other, take responsibility for what belongs to them, develop greater compassion, and create a relationship built on honesty, respect, emotional safety, and love.

Sometimes achieving that goal means being brave enough to go beyond neutrality.

Couples Therapy with spiral2grow Marriage Family Therapy

At spiral2grow Marriage Family Therapy, we believe in something deeper than neutrality. We believe in ethical responsibility—to stand for what promotes healing and respect in the relationship.

That means:

  • Supporting compassion and understanding
  • Encouraging respect and kindness
  • Helping each partner take ownership of their behavior
  • And when necessary, naming what is not okay

We don’t “take sides,” but we do take a stand—for honesty, for fairness, for love, and for growth. We call this a compassionate and ethical approach. It’s about helping both people move toward a relationship that feels safe, loving, and connected—not just “fair on paper.”

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