Keeping a family business alive is perhaps the toughest management job on earth. - John L. Ward

Family Business Consulting and Coaching in NYC

 

Running a family business can be gratifying and rewarding, yet challenging. Most people don’t realize the strain that mixing family and business can place on these relationships. spiral2grow is a family business consulting firm that is committed to delivering solutions to increase shareholder wealth and improve communication inside family enterprises. We partner with clients to strengthen their families and improve their business. With our expertise and proven track record, we help family businesses with: Conflict Resolution, Leadership Development, Succession, Business Strategy, Governance, Business Improvement, Strategic Planning, Effective Communication and Decision Making as well as Mediation Services.

spiral2grow recognizes that every family-owned company has its own set of goals and challenges. Accordingly, we help family-owned companies take the necessary steps and make the right decisions that will grow their business in a way that is consistent with their family goals. What makes us exceptional is our holistic and systematic perspective, while focusing simultaneously on family relationships, the ownership and management systems in the family business consulting process.

Moshe Ratson (MBA, MS MFT, LMFT), the founder of spiral2grow of New York, is an expert in understanding both the complexities of family relationships and the unique, specific needs of family businesses. He helps both the family and their business by exploring solutions for business and family issues. spiral2grow provides business owners and executives with leadership and management skills needed for continued growth and the necessary infrastructure required to sustain their expansion. We also facilitate communication, reduce misunderstandings, and enhance the positive qualities that first made your family business an appealing venture. Our primary goal is to help family-owned businesses succeed and prosper for generations.

Moshe Ratson has worked with family businesses of all sizes, from Fortune 500 operations to smaller, closely held companies in a variety of industries. He brings diverse and deep experience in assisting family businesses and their advisers. He has extensive experience in working with family members on conflict management, at the management level in strategic planning and/or operational improvement, and with the ownership circle in analyzing major changes.

spiral2grow’s coaching strategy can help you smooth your operation, build leadership skills, and guide you to greater success. Your time and efforts are valuable, and you deserve to spend your energy on running your business, attracting new clients, and generating more revenue.spiral2grow provides best-of-practice methodologies to transform under-performing teams to the next level. It enables organizations to respond to market demands with agility and innovation – while reducing costs and risks.

We have helped family-owned and operated companies build strong family leadership teams and address complex issues that often arise from a mix of personal and professional behaviors and aspirations. To provide an overall sense of direction and continuity, we can also help you outline your family’s business and personal goals. In particular, we have facilitated many transitions of ownership and leadership across generations, while meeting challenging times and market changes. We can show you how to promote healthy communication and understanding.

The Benefits of Family Business/Organizational Coaching

  • Reduce turnover and retain top-performing staff
  • Enhance individual and organizational performance
  • Increase family and employee morale, commitment, and productivity
  • Improve retention of high-potential and talented employees and management
  • Enhance the work environment
  • Improve performance and maintain a high level of work ethic
  • Enhance reputation in the industry
  • Position for continual growth and success
  • Succession planning and development of key executives
  • Positively affect organizational culture

Family Business Coaching in New York City

Running a family business can be deeply rewarding—but also uniquely challenging. At spiral2grow Marriage & Family Therapy in Midtown Manhattan, we provide expert family business coaching in New York City to help families navigate the delicate balance between personal relationships and professional responsibilities.

Led by Moshe Ratson (LMFT, MBA), a seasoned coach and therapist, our process helps families resolve conflicts, improve communication, clarify roles, and align on shared goals. We guide you to strengthen trust, build effective governance, and create strategies that preserve both your business success and family harmony.

Don’t let conflicts, miscommunication, or generational differences hold your business back. With professional family business coaching, you can turn challenges into opportunities, secure your legacy, and ensure your family enterprise thrives for generations.

Strategic Family Business Development

Family businesses face the dual challenge of balancing personal relationships with business goals. Strategic Family Business Development at spiral2grow focuses on building internal capacity so your family enterprise can thrive for generations. By combining proven coaching psychology models with cutting-edge management methodologies, we help families define roles, align around shared values, and strengthen governance structures.

Led by Moshe Ratson (MBA, MS MFT, LMFT), our team brings deep expertise in organizational psychology, leadership coaching, and business strategy. We empower family business owners and successors to identify opportunities, address conflicts constructively, and implement systems that sustain both family harmony and business success.

Family Leadership and Next-Generation Management

In a family business, leadership is not just about business performance—it’s about legacy. Family Leadership and Next-Generation Management develops leaders who can honor tradition while driving innovation. We work with current leaders to refine their vision and management style, while preparing future generations to step confidently into leadership roles.

Through evidence-based coaching, we cultivate strategic thinking, emotional intelligence, conflict resolution, and communication skills—the qualities that ensure continuity across generations. Whether addressing succession planning, sibling partnership challenges, or managing in-laws’ involvement, spiral2grow equips family leaders to inspire trust, manage transitions smoothly, and lead with clarity.

Entrepreneurship and Family Legacy Building

Many family businesses began with the dream of a bold entrepreneur. But sustaining that dream across generations requires fresh ideas, modern business practices, and innovation. Entrepreneurship and Legacy Building at spiral2grow helps families expand beyond survival to long-term prosperity.

We guide family entrepreneurs in clarifying vision, creating profitable strategies, and balancing the founder’s spirit with structured governance. Our hybrid approach—part coaching, part consulting—provides the tools and insight needed to strengthen cash flow, marketing strategies, and succession planning. Together, we transform individual dreams into enduring family legacies.

Family Team Dynamics and Collaboration

The strength of a family business often lies in the team behind it—but unresolved conflicts, unclear roles, or communication breakdowns can stall progress. Family Team Dynamics and Collaboration focuses on cultivating synergy within family and non-family employees alike.

Using performance psychology and systemic team-building methods, spiral2grow helps families foster respect, transparency, and collaboration. By improving communication, clarifying shared objectives, and building trust, teams move from conflict to cooperation. The result? A resilient, productive, and motivated workforce that supports both the family’s values and the company’s mission.

Navigating Change in Family Enterprises

Change is inevitable—whether it’s succession, expansion, or restructuring. For family businesses, change can be especially delicate, touching both financial futures and personal identities. Navigating Change in Family Enterprises provides a structured, people-focused approach to guide families through transitions with clarity and confidence.

We help families align around a shared vision, prepare successors, and manage resistance with care. By combining systemic planning with emotional intelligence, spiral2grow ensures smoother transitions that protect both the family bond and the business bottom line.

Professional Facilitation for Family Decisions

Family businesses face complex decisions where emotions often run high. Professional Facilitation for Family Decisions ensures productive discussions that balance business realities with family values.

As neutral facilitators, we guide conversations around succession, ownership structures, or long-term vision. We help families surface unspoken concerns, ask the right questions, and move toward actionable solutions. Our facilitation process promotes accountability, reduces tension, and enables families to make decisions rooted in trust and clarity.

Family Crisis and Conflict Management

Every business faces crises—but in family enterprises, crises cut deeper because they affect both the company and relationships at home. Family Crisis and Conflict Management equips families to respond to challenges with resilience and unity.

We help families de-escalate conflicts, improve communication, and develop clear crisis plans that minimize disruption. Whether the crisis stems from financial pressures, leadership disputes, or generational conflict, spiral2grow provides the tools to move from chaos to order, ensuring the family stays strong and the business stays steady.

Business Consulting and Coaching

Business Consulting or Business Management Consulting refers to the practice of helping organizations improve their performance, primarily through the analysis of existing business situations and challenges. The result of this analysis is the development and implementation of a plan to achieve optimal results.

Organizations hire Moshe Ratson (LMFT, MBA) as a consultant for a number of reasons, including, for example, to gain external, more objective advice and recommendations that help create a work environment that improves results and leads the organization toward its goals. spiral2grow of New York City, led by Moshe Ratson (MBA, MS MFT) provides best-of-practice methodologies and enables the organization to respond to market demands with agility and innovation – while reducing costs and risks.

Having vast experience in high-level business management, entrepreneurship, and start-up companies, as well as a psychology background, Moshe is in a unique position to provide valuable personal and professional coaching services. Moshe’s history, experience, and expertise in the professional and personal coaching space enable Moshe to provide significant insight in identifying opportunities and capitalizing on them by using proven business strategies. spiral2grow’s coaching strategy can help you smooth your operation, build leadership skills, and guide you to greater success. Your time and efforts are valuable, and you deserve to spend your energy on running your business, attracting new clients, and generating more revenue.

Our experts can be the consulting partner you can trust and can help you increase customer and shareholder value. We have had tremendous success in motivating our clients to perform at the highest level and close some of their greatest deals. We can transform under-performing teams or simply take your team to the next level. Please feel free to contact me for a complimentary phone consultation.

Some Aspects of Business Consulting

  • Startup and Entrepreneurship
  • Leadersip Management
  • Strategic and Business Planning
  • Team Building
  • Change Management
  • Facilitation Services
  • Crisis Management

Book a Consultation

For an appointment
Call: 917 - 692 - 3867
Email: info@spiral2grow.com

15-minute FREE
Request a FREE Phone
Consultation

Request now

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Book a Consultation

For an appointment
Call: 917 - 692 - 3867
Email: info@spiral2grow.com

15-minute FREE
Request a FREE Phone
Consultation

Request now

Subscribe to our Newsletter